Service Delivery Manager, Brussels
Service Delivery Manager, Brussels
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Brussels, Belgique -
Publiée: il y a moins d’une semaine
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Description
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Service Delivery Manager
role at
Sopra Steria .
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Company Description Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. With more than 56,000 colleagues in 30 countries, we rank as Europe’s leading digital solutions provider. We are committed to innovation, collaboration, and delivering value in business development. Let’s shape the world together.
Job Description The role involves overseeing and delivering IT services aligned with business needs, requiring fluent communication with stakeholders and proficiency with tools like ServiceNow, 4Me, or BMC Remedy. Familiarity with frameworks like ITIL for service quality, incident management, and process optimization is essential. Key responsibilities include managing service desks and implementing continuous improvement strategies to ensure high standards and alignment with business goals.
Knowledge of .NET by Microsoft is required, supporting cross-platform development with languages such as C#. The role also involves being the primary contact and lead in the service team, providing exceptional customer experiences, proactive communication, resource management, and ensuring client satisfaction through digital transformation initiatives.
Qualifications
Experience in project and/or service management within an IT environment
Technical insight into leading development in .NET
Experience setting up application lifecycle management
Experience in presales and sales activities
People management and strong communication skills
Bachelor’s degree in computer science or relevant field
Languages: English and Dutch or French
What We Can Offer You Extensive career development opportunities, both local and international, through the Sopra Steria Academy. Join a dynamic team that values genuine connections, flexibility, and continuous learning, working on impactful projects using AI, Cloud, and Security principles across various platforms.
Additional Information Our employees are known for making bold choices and delivering results. We offer a comprehensive benefits package, including mobility options, insurance, meal vouchers, eco-cheques, and more. We foster an inclusive, respectful work environment and aim to build high-functioning teams that inspire excellence.
Interested in this opportunity? We look forward to your application!
#J-18808-Ljbffr
Service Delivery Manager
role at
Sopra Steria .
Get AI-powered advice on this job and more exclusive features.
Company Description Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. With more than 56,000 colleagues in 30 countries, we rank as Europe’s leading digital solutions provider. We are committed to innovation, collaboration, and delivering value in business development. Let’s shape the world together.
Job Description The role involves overseeing and delivering IT services aligned with business needs, requiring fluent communication with stakeholders and proficiency with tools like ServiceNow, 4Me, or BMC Remedy. Familiarity with frameworks like ITIL for service quality, incident management, and process optimization is essential. Key responsibilities include managing service desks and implementing continuous improvement strategies to ensure high standards and alignment with business goals.
Knowledge of .NET by Microsoft is required, supporting cross-platform development with languages such as C#. The role also involves being the primary contact and lead in the service team, providing exceptional customer experiences, proactive communication, resource management, and ensuring client satisfaction through digital transformation initiatives.
Qualifications
Experience in project and/or service management within an IT environment
Technical insight into leading development in .NET
Experience setting up application lifecycle management
Experience in presales and sales activities
People management and strong communication skills
Bachelor’s degree in computer science or relevant field
Languages: English and Dutch or French
What We Can Offer You Extensive career development opportunities, both local and international, through the Sopra Steria Academy. Join a dynamic team that values genuine connections, flexibility, and continuous learning, working on impactful projects using AI, Cloud, and Security principles across various platforms.
Additional Information Our employees are known for making bold choices and delivering results. We offer a comprehensive benefits package, including mobility options, insurance, meal vouchers, eco-cheques, and more. We foster an inclusive, respectful work environment and aim to build high-functioning teams that inspire excellence.
Interested in this opportunity? We look forward to your application!
#J-18808-Ljbffr
Informations clefs
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Nom de l’entrepriseSopra Steria -
Titre de posteService Delivery Manager
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Signaler -
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Service Delivery Manager est visible sur Locanto dans la catégorie Bruxelles Marketing, publicité, RP.
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