Technology Services Senior Consultant - SAP Basis, Brussels

Technology Services Senior Consultant - SAP Basis

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. About the Team

SAP Enterprise Cloud Services (ECS) is part of the Customer Services&Delivery board area and consists of SAP HANA Enterprise Cloud (HEC) and Cloud Application Services (CAS). ECS focuses on delivery of managed cloud services (HEC and CAS). The Technical Service Management (TSM) team within ECS supports customers. Expectations and Tasks

We are looking for an accomplished SAP Technology Senior Consultant to join our SAP Enterprise Cloud Services team as a Technical Service Manager (TSM). You will support our customers with SAP S/4HANA adoption on their path to the Intelligent Enterprise. Technical Service Managers (TSM) help accelerate cloud transformation journeys and enable business value for customers. Your role will act as a trusted technical advisor, analyze customer requirements, and work with SAP Enterprise Cloud Services and other SAP departments to deliver quality services, resolve technical complexities, and accompany customers throughout their transformation.Primary contact for customers for discussions about technology and innovations and serve as an escalation point for technical issues. Understand the customer business, goals, and challenges to suggest solutions&services. Identify and position offerings by SAP Enterprise Cloud Services that deliver value to the customer. Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools. Understand the SAP high availability or disaster recovery architecture, network, and virtual technologies (load-balancer, virtual machine).Experience and knowledge in SAP NetWeaver Administration, migration and upgrades. Identify top issues, define service plan, and drive implementation of identified action items across customer landscapes. Understanding of various SAP cloud solutions and integration scenarios of SAP systems with SCP, Ariba, SuccessFactors, etc. (good to have).Design optimal SAP configuration to maximize system performance and availability. Education and Qualifications / Skills and Competencies

Bachelor’s degree or higher in Computer Science, Engineering, or Information Management. Solid know-how on SAP Technologies and Products (SAP certification highly beneficial). SAP Basis, OS, DB, and network know-how essential. Hyperscalers certification (AWS, Azure, GCP) is a plus. Analytical, solution-oriented, and experience in working with cross-cultural teams.Language Skills

French (optional). Work Experience

Minimum 7 years of total experience under SAP Technical Administration, preferably in SAP Basis, with knowledge&experience in Administration and Operations of SAP solutions. Of which, minimum 4 years of experience in customer-facing role and excellent command of de-escalating critical situations. Hands‑on experience with Unix/Linux flavors. Hands‑on experience with SAP HANA and Sybase databases. Ability to work effectively as a virtual member of a dynamic, dispersed team.Strong background in SAP Solutions, SAP technology and products, and cloud technology. Ability to coordinate delivery and projects as a team lead in a heterogenous environment. Experience in Technical Architecture, Implementation, and Change Management. Equal Employment Opportunity

Qualified applicants will receive consideration for employment without regard to race, religion, national origin, ethnicity, gender, sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.Successful candidates might be required to undergo a background verification with an external vendor.

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