ServiceNow HRSD Consultant / Application Architect Job ID: …, Brussels

ServiceNow HRSD Consultant / Application Architect (Hybrid– Brussels) We are looking for an experienced ServiceNow HRSD Consultant to support the transition of a large-scale HR Service Delivery platform into operational mode within a complex enterprise environment. The role focuses on stabilizing, maintaining, and evolving HR digital services while ensuring knowledge transfer, governance, and service continuity.Key Responsibilities

Support the transition of the ServiceNow HRSD platform into operational mode Stabilize and optimize existing HR service catalog solutions Configure and enhance ServiceNow HRSD functionalities Implement and improve HR processes and workflows Develop and maintain platform customizations using JavaScriptProvide support, maintenance, troubleshooting, and continuous improvement Ensure proper documentation and operational procedures are maintained Transfer knowledge to internal ServiceNow teams and support capability building Contribute to platform governance, architecture, and integration with other enterprise systemsCollaborate with technical teams, stakeholders, and business users HR Service Domains

Personal data management Career management Working hours and absences Well-being and employee support Salary, allowances, and expenses Diplomatic mobility services Required Skills&Experience

Strong expertise in:

ServiceNow platform administration and development ServiceNow HRSD module Architecture, integration, and workflow development JavaScript development within ServiceNow

Experience with operational transition and knowledge transfer activities Experience within public sector environments is considered an advantage Strong analytical, problem-solving, and customer-oriented mindset Required Certifications

ServiceNow Certified System Administrator (CSA) Certified Implementation Specialist– HRSD ServiceNow Certified Application Developer (CAD) Languages

Dutch: Active knowledge French: Active knowledge English: Active knowledge Additional Requirements

Willingness to undergo a security screening and/or security clearance procedure Belgian nationality required Candidates should currently reside in Belgium Work Conditions

Hybrid working model Location

Brussels

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