Customer Journey Owner - Business Consultant, Brussels
Customer Journey Owner - Business Consultant, Brussels
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Brussels, Belgique -
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Description
Customer Journey Owner - Business Consultant
Master's, Bachelor's or Engineering degree required. About
The Position: You'll work with business and IT teams to enhance customer journeys, prioritizing customer experience and efficiency across channels. You’ll manage projects from proposal to execution. The Company: Telenet Group provides telecommunication services. Our mission is to improve everyday communication, ensuring effective and seamless connectivity. We aim to set new standards in the telecom industry by innovating infrastructure.Required Skills
Hands-on mentality Independent worker Continuous learner Open-minded Affiliation with technical processes Your Responsibilities
Own and oversee customer journeys end-to-end. Monitor journey performance using data and feedback. Define and deliver journey improvements. Collaborate with business and IT to align on goals. Manage initiatives from idea to implementation. Develop business cases and manage budgets. Challenge stakeholders to select optimal technical solutions.Why Join Us?
Attractive salary with a thirteenth-month bonus. Extensive benefits including mobility budget and insurance. Flexible remote working policy with expected office presence three days a week initially.
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Master's, Bachelor's or Engineering degree required. About
The Position: You'll work with business and IT teams to enhance customer journeys, prioritizing customer experience and efficiency across channels. You’ll manage projects from proposal to execution. The Company: Telenet Group provides telecommunication services. Our mission is to improve everyday communication, ensuring effective and seamless connectivity. We aim to set new standards in the telecom industry by innovating infrastructure.Required Skills
Hands-on mentality Independent worker Continuous learner Open-minded Affiliation with technical processes Your Responsibilities
Own and oversee customer journeys end-to-end. Monitor journey performance using data and feedback. Define and deliver journey improvements. Collaborate with business and IT to align on goals. Manage initiatives from idea to implementation. Develop business cases and manage budgets. Challenge stakeholders to select optimal technical solutions.Why Join Us?
Attractive salary with a thirteenth-month bonus. Extensive benefits including mobility budget and insurance. Flexible remote working policy with expected office presence three days a week initially.
#J-18808-Ljbffr
Informations clefs
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Nom de l’entrepriseJobDev -
Titre de posteCustomer Journey Owner - Business Consultant
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Customer Journey Owner - Business Consultant est visible sur Locanto dans la catégorie Bruxelles Audit, conseil, juridique.
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